Support

• Choose how to start: connect a sales channel, upload spreadsheets for Sparki, or connect your AI assistant through MCP.
• Review the onboarding readiness checks for inventory, sales history, suppliers, lead times, and purchase orders.
• Approve proposed imports and verify the resulting counts before moving into live planning.

• The camera scanner works with most 1D and 2D barcode formats.
• For high-volume scanning, you can connect a Bluetooth or USB hardware scanner. Once paired with your device, it will work directly inside the app.

Spark Inventory requires an internet connection to load and sync data. If you encounter sync issues, pull down to refresh on most screens.

• Workspace administrators manage user invites and roles. Contact your admin to request access changes.
• To reset your password, use the "Forgot password?" link on the login screen.

Please email support@sparkinventory.com with the details listed above. If the app has crashed, we may already have the crash log, but a description of what you were doing helps us reproduce it faster.